Sports / Mobile
At pk345win, we want you to know exactly what information we collect when you open an account, make a deposit via Raast or Bank Transfer, or use any part of this platform — and precisely how that information is used. This policy sets out your rights and our obligations in plain terms, so there is no guesswork on your end.
When you create an account with pk345win, we collect the details you submit during registration — name, contact information, and the payment identifiers associated with your chosen deposit route, whether that is Raast, Bank Transfer, or Debit Card. This information is held to process your transactions, verify your account identity, and maintain an accurate transaction record that you can review after every deposit clears. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — including those that handle Raast transfers and Bank Transfer instructions — is limited strictly to what those processors need to complete your transaction. Cookies and session data are collected when you browse the platform; you can manage cookie preferences through your browser settings at any time. We retain account and transaction data for as long as your account remains active and for the period required under applicable law in the regions where access is permitted. Where local law governs data handling, that law takes precedence. If you have questions about which jurisdiction applies to your account, reach out through the support contact paths listed on this page. Availability of this service depends on local law and eligible regions.
Understanding the boundaries of this policy helps you know when pk345win is responsible for your data and when a third-party service takes over. The four areas below draw that line clearly so you can make informed choices about how you engage with the platform and its connected services.
Covered fully. Everything you enter at login — credentials, session tokens, device identifiers — falls within this policy. We control how that data is stored and who can access it internally. You can request a review of your account data at any time through the support channel.
Covered at our end. When a Raast push, Bank Transfer, or Debit Card payment is initiated, we record the transaction reference, amount, and status on our side. The payment processor's own privacy terms govern what they retain independently of us.
Covered in part. Your browsing behaviour within the lobby — pages visited, game categories opened, time spent — is captured in session logs to improve navigation. This data is anonymised in aggregate reports and is not tied to your payment records.
Not covered here. Links to external sites, payment gateways, or any service operating under a separate domain are governed by that service's own policy. We recommend reviewing those terms before submitting data to any external provider.
Your account comes with specific, actionable rights — not just abstract assurances. You can log in at any time and navigate to the transaction history screen to review every cleared deposit, including the date, payment method, and amount recorded against your wallet. If you find that a detail in your profile is incorrect — a phone number, an email address, or a payment identifier — you can update it directly in the account settings screen, or raise a correction request with our support team if the field is locked for security reasons. Should you want to understand how your data has been used, or request that certain data be deleted where deletion is permitted under applicable law, you can submit that request through the email contact path on this page. We will acknowledge your request and respond within the timeframe required by the applicable rules for your region. If you believe your data has been handled incorrectly, you also have the right to raise the matter with the relevant authority in your jurisdiction.
Open the transaction history screen in your account dashboard. Every Raast transfer, Bank Transfer, and Debit Card deposit is listed with its reference number, cleared amount, and date. No additional steps are needed to access this log.
Editable fields — such as your email address and contact number — can be updated from the account settings page after login. For fields locked by verification rules, submit a correction request to our support email with the relevant detail.
If you want to know what data we hold about you, or you believe something has been recorded inaccurately, email us at the address listed in the support section. We handle data queries separately from general account support to keep response tracking clear.
Where deletion is permitted under local law and your account has no pending transactions, you can request removal of personal data by contacting us in writing. We will confirm the outcome and the data categories affected once the review is complete.
If this policy raises a question you cannot resolve by reviewing your account dashboard, three contact paths are open to you. Choose the one that fits your query — data and privacy questions should be directed to the dedicated email address rather than the general support chat, so that your request is logged and tracked separately.
Send data-related queries — correction requests, deletion requests, or questions about how your Raast or Bank Transfer records are stored — to our dedicated privacy contact address. Find it in the footer of your account dashboard after login.
For general account questions that touch on data — such as understanding a transaction entry in your wallet record or a session log — our support chat is accessible from the help icon in your account menu. Use this route for quicker, non-formal queries.
Formal requests — such as a subject access request or a deletion request where local law applies — should be submitted in writing via email so we can track and respond within the applicable timeframe. Include your registered account email and the specific request.
Transparency about data practices is not a one-time disclosure — it is an ongoing standard. Below are the four areas where our handling practices are most relevant to your account, so you know what to expect at each stage of using the platform.
We use cookies to maintain your login session and to understand which areas of the platform you engage with. Functional cookies are necessary for the account to work; analytics cookies can be declined through your browser settings. No cookie data is sold or shared for third-party advertising outside the platform.
Account credentials are stored using industry-standard hashing. We do not store your Debit Card number in full — only the reference token returned by the payment processor is kept on our side. If you suspect unauthorised access, use the account settings screen to change your password immediately and then contact support.
We keep your account and transaction data for the period your account is active and for the minimum duration required by applicable law in regions where this service is available. When that period ends and no legal hold applies, data is deleted or anonymised according to our internal schedule.
When we update this policy, the revised version is published at this URL with a clear note of the change. Continuing to use the platform after a policy update is published means you have had the opportunity to review the new terms. For significant changes, we will notify you via the email address on your account.
The questions below come from real account holders who wanted clarity on how their data is treated at pk345win. If your question is not answered here, use the privacy email path in the support section above.
We collect the details you submit during registration — your name, email address, phone number, and any payment identifiers linked to your chosen deposit method such as Raast or Bank Transfer. We also record device and session data each time you log in, which helps us maintain account security.
Yes. After login, go to the transaction history screen in your account dashboard. Every deposit — whether via Raast, Bank Transfer, or Debit Card — is listed with its reference number, cleared amount, and the date it was processed. This screen is available to you at any time without contacting support.
We share data only where necessary to process your transactions — for example, passing a payment reference to the processor handling your Raast or Bank Transfer. We do not sell personal data to third parties for marketing. Any data sharing with processors is limited strictly to what is needed to complete your request.
Editable fields in your profile — such as your contact email — can be updated directly from the account settings page. For fields that are locked after verification, submit a written correction request to our privacy email address. Include your registered account email and the specific detail you want corrected so we can process it efficiently.
We retain your account and transaction records for as long as your account is active and for the additional period required by applicable law in the region where you access this service. When that retention period ends and no legal hold applies, data is deleted or anonymised in line with our internal schedule.
If you request account closure, we will process your request and begin the data retention wind-down according to applicable law. Certain records — particularly transaction history — may be retained for the legally required minimum period even after account closure. We will confirm the categories of data retained and for how long when we respond to your closure request.